MERRYS DESIGN Women Retro Cat Eye Glasses Frame Ultralight Eye Myopia Prescription Eyeglasses Acetate Glasses Legs S2602 C01 Black – Cinily Eyewear
MERRYS DESIGN Women Retro Cat Eye Glasses Frame Ultralight Eye Myopia Prescription Eyeglasses Acetate Glasses Legs S2602 C01 Black
Customer Reviews
My old glasses had seen better days. 👓
My old glasses had seen better days. Scratches marred the lenses, and the frame, while once a trendy choice, now felt a bit dated. As someone who spends a significant amount of time reading and working on a computer, clear vision isn't just a luxury, it's a necessity. I'd been eyeing a shift to a more sophisticated, yet playful, look – specifically, a pair of retro cat-eye glasses. However, the thought of shelling out hundreds at a local optician, only to be limited by a handful of styles, always deterred me. My primary pain point was finding a balance between affordability, style, and quality prescription lenses. I'd seen numerous online ads for various eyewear companies, promising stylish designs at a fraction of the cost, and the idea of browsing countless frames from the comfort of my home was incredibly appealing. I was truly hoping to find a fantastic online deal that wouldn't compromise on the fashion statement I wanted to make.
My quest began online, sifting through countless websites promising the perfect pair. I specifically searched for "retro cat eye glasses" and eventually landed on Cinily Eyewear. Their selection was impressive, and I quickly spotted the Merry's Retro Cat Eye Glasses. The sleek black frame and ultralight design instantly caught my eye. While the promise of online discounts was enticing, I did encounter a few hiccups during checkout in late 2024. The website felt a little finicky when applying a promo code, reminding me that sometimes, what seems like a great deal online can come with minor technical hurdles. Despite a brief moment of frustration, the sheer attractiveness of the frames, coupled with what seemed like a very reasonable price point, swayed my decision. After carefully entering my prescription details, I confirmed my order and began the anxious wait for my new eyewear to arrive.
About a week later, in early 2025, a small, unassuming package arrived at my doorstep. There wasn't a grand unboxing ceremony; the packaging was practical and secure, designed to protect the glasses rather than impress with flashy aesthetics. Inside, nestled safely in a sturdy case, were my new Merry's Retro Cat Eye Glasses. My first impression was one of genuine satisfaction. The frames were exactly as pictured online – a deep, rich black that exuded a sophisticated retro charm. The acetate legs felt surprisingly durable yet lightweight, a detail that immediately made them feel premium despite their affordable price tag. They looked incredibly stylish, truly embodying the classic cat-eye silhouette I had been dreaming of, and the overall craftsmanship seemed to exceed my expectations for an online purchase.
In terms of actual use, these glasses have quickly become my go-to pair. The lenses provide crystal-clear vision, perfectly correcting my myopia, and the anti-glare coating has been a blessing for long hours in front of the computer screen. They sit comfortably on my nose bridge without slipping, even during active moments, and their ultralight design means I often forget I'm even wearing them. The style truly elevates my everyday look, garnering compliments from friends and colleagues. However, my experience wasn't entirely smooth sailing, and I must share a candid reflection on customer service, a point where I found myself resonating with other users. Take, for instance, a review by Mary K, who wrote:
"Dishonest, doesn't honor promos. Makes it impossible to collect offer when the site is full of glitches. No customer Service 24 hours, no agent. Unprofessional. Will NOT return and I do NOT recommend them. This is the responses of what they offered. Return them ( even though their correct style and prescription. ) to RETURN AND REORDER to get the bogo they messed up and admitted. Simple solution? Credit back to my card used. Nah that's too easy. Attached is an upload of our conversation. Will it be printed? I doubt it. Which is not fair to other consumers"
Cinily Eyewear's response to Mary K’s detailed feedback was: "Hi Mary, We’re sorry if you experienced any difficulties while placing your glasses order. Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied. All orders come with our 14 Day return policy. If you are not satisfied with your glasses, simply return them for a refund, store credit or an exchange. Recently, we improved our self-service to make it easier for our customers to access it 24/7. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at Cinily Eyewear for any other inquiry. Additionally, you can check out our Help Center and get instant answers to the most common questions. We would be happy to answer all of your questions and look forward to hearing from you. Our apologies for any inconvenience."
While my specific issue in early 2025 wasn't about a promo not being honored (it was a small tracking query), I did find myself agreeing with Mary K’s sentiment about the difficulty of reaching a live agent outside of specified hours, and the somewhat rigid 'return and reorder' solution she described for issues that seem like they could be simpler to resolve. It truly highlights a gap between the company's stated 24/7 self-service improvements and the practical frustrations users like Mary K and myself sometimes face when a quick human touch is needed.
Overall, my experience with Cinily Eyewear and the Merry's Retro Cat Eye Glasses has been a mixed bag, yet leaning towards positive. The product itself, in terms of style, comfort, and optical quality, truly exceeded my expectations for the price. They are definitely "value for money" for anyone seeking a fashionable and functional pair of glasses without breaking the bank. However, my journey highlighted areas for improvement, particularly concerning customer service accessibility and flexibility in resolving issues. Therefore, I would recommend Cinily Eyewear for those who are confident in their prescription and drawn to their wide array of stylish frames at competitive prices, but advise them to be prepared for potentially navigating some automated systems if a problem arises. As Mary K concluded in her review, stating "Will it be printed? I doubt it. Which is not fair to other consumers," I sincerely hope Cinily Eyewear takes these honest critiques to heart to offer an even smoother experience for future customers.
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